Shipping policy
1. Processing & Production
+ All artworks are made to order.
+ Typical production and preparation time: 1–2 weeks.
2. Shipping Methods & Carriers
+ We ship via reliable carriers to ensure safe delivery worldwide.
+ Customers receive tracking information once the order is dispatched.
3. Shipping Costs
+ Shipping fees are calculated at checkout based on destination and order size.
4. International Shipping
+ We ship worldwide.
+ Any customs fees, import duties, or taxes are the responsibility of the customer.
5. Delivery Times
+ Standard delivery times depend on destination and carrier.
+ We strive to meet estimated delivery times, but delays can occur due to holidays, weather, or unforeseen events.
6. Damages & Lost Shipments
+ Please inspect your artwork immediately upon delivery.
+ Report any damages or lost shipments within 3 days of receipt.
+ Reference our CVG for procedures on defects, proofs, and liability limitations.
7. Returns & Refunds
+ All artworks are limited edition and non-returnable unless defective.
+ In case of defect, follow the procedures outlined in our CVG.
8. Contact
+ For shipping inquiries: gallery@fridge.com